Amazon Fire Tv Stick Error Code Plr_prs_call_failed

Troubleshooting the PLR_PRS_CALL_FAILED Error on Fire TV

What is the PLR_PRS_CALL_FAILED Error?

The PLR_PRS_CALL_FAILED error is a common issue that can occur on Fire TV devices when attempting to access streaming content. It is caused by a temporary interruption in communication between the device and Amazon's servers.

How to Fix the PLR_PRS_CALL_FAILED Error

Step 1: Clear Data and Cache

1. On your Fire TV device, navigate to Settings.
2. Select Manage Installed Applications.
3. Select the app experiencing the error.
4. Select Clear data and then Clear cache.

Step 2: Restart Network Devices

1. Restart your modem and router.
2. On your Fire TV device, navigate to Settings > Applications > Manage Installed Applications.
3. Select System apps.
4. Select Network Monitor.
5. Test the stability of your network connection.

Step 3: Contact Amazon Support

If the above steps do not resolve the issue, contact Amazon Support for further assistance. They may be able to assist with more advanced troubleshooting or provide a different solution to the problem.